Question 1

What data does the Wittra Sense360 provide?

Accepted Answer

• Out of the box, the standard Sense360 tag includes: accelerometer (moving/stationary), magnetometer (magnetic orientation/compass direction), gyroscope (rotation — optional, contact Wittra), location (radio signal strength to nearest Mesh Routers plus time-of-flight trilateration, configurable) and internal tag temperature (approximately mirrors surrounding air temperature with some lag, as the tag is sealed). • An external click-on sensor adds ambient light level, external air temperature, humidity and air pressure. • Via the data streamed in the cloud API, customers can derive tilt, fall, shock and other movement-related metrics alongside environmental and location measurements.

Question 2

Do the sensors provide GPS coordinates?

Accepted Answer

• The Sense360 does not contain an independent GPS module. The cloud portal shows its position on a map (with a user-defined floorplan or site plan) within the network coverage area, and coordinates are available from the cloud API (latitude/longitude). • GPS is not a competitor to Wittra: GPS offers outdoor positioning only, whereas Wittra covers outdoor and indoor positioning plus a large range of sensor data. • GPS does not work reliably in buildings, areas of high interference or indoor/outdoor transitions — the Wittra solution covers all environments in one technology deployment.

Question 3

What does the software look like and how does it interact with the system?

Accepted Answer

• The Wittra management platform lets users securely onboard and manage network and sensor devices, visualise position and sensor data, troubleshoot the system and set up APIs for data export. • Alerts and notifications are customizable: interval-based (by time) or event-based (by defined event, e.g. how long something is moving). • API integrations allow data export — push data to a third-party URL, or REST API queries. Console: console.wittra.se.

Question 4

How easy is the system to set up?

Accepted Answer

• Very easy — most initial setups are up and running within a few hours, and easily expanded within a few days. • Extensive instructions and videos are available in the Wittra portal and at docs.wittra.io.

Question 5

What is the reliability of the system?

Accepted Answer

• This is the strength of the Wittra technology: properly installed, it is extremely reliable. The radio mesh continuously looks for the best signal path from Sense360 to gateway, overcoming interference, radio black spots and dynamically changing environments. • Reliability comes down to network planning and installation: use the portal's setup tool to check the quality of each radio link, give Mesh Routers a permanent power source, and give the gateway reliable mains power and a solid Ethernet connection.

Question 6

What is Wittra's core technology?

Accepted Answer

• 6LoWPAN (IPv6 over Low-Power Wireless Personal Area Networks) — a sub-GHz radio mesh chosen for long signal hops, low power consumption and good propagation through building structures. • Mesh Routers form a self-forming, self-healing network: if one router fails, the network reroutes — eliminating lost data packets. • Frequency hopping provides robustness against interference: each device listens before communicating and finds a clear channel — a "polite" approach to shared bands. • Future-proof architecture with over-the-air firmware updates.

Question 7

What is the range of a Wittra network?

Accepted Answer

• Approximately 500 m radius for the gateway and 300 m per Mesh Router in open air with line of sight. Adding routers and gateways extends range significantly; install Mesh Routers at least 2 m above ground. • Indoors, achievable distance depends on walls and floors in the path; large metallic objects block the signal and should be considered during installation. • For positioning, space Mesh Routers every 30–100 m horizontally in a grid; vertically, expect reliable connection through 2 floors of reinforced concrete. • Sub-GHz positioning is 2D (per floor level); for 3D positioning, use the UWB click-on on Mesh Routers and Sense360 tags.

Question 8

Does the position of the Mesh Router matter?

Accepted Answer

• Yes — especially for asset tracking. Ideally, install Mesh Routers around the boundaries of the positioning zone; the Sense360 needs a minimum of three routers for accurate results. • If routers end up more than ~30 m apart indoors, add one or more routers toward the middle of the zone.

Question 9

How accurate is the positioning?

Accepted Answer

• Wittra delivers positioning accuracy of less than 1 metre depending on device, system configuration and site conditions: sub-GHz mesh alone gives 1–7 m; the UWB click-on achieves 0.5 m. • A Sense360 must communicate with at least three Mesh Routers / Positioning Beacons for high-accuracy positioning — proper site planning and placement matter.

Question 10

How is positioning calculated?

Accepted Answer

• RSSI (received signal strength) from the tag to three or more Mesh Routers. • ToF (time-of-flight) — a significant step up: measuring the radio signal's travel time from tag to router, allowing a less dense network (greater distance between routers).

Question 11

Can you track mobile assets?

Accepted Answer

• Yes — mobile assets are positioned within site boundaries, with location updates down to 20-second intervals depending on how many mobile tags are in the network. • Frequent updates affect battery run-time (recharge via micro-USB); a plug-in external battery pack triples on-board capacity.

Question 12

Can you track an asset that has left the network area?

Accepted Answer

• Wider-area coverage via mioty, and GPS modules that offload position data through the mioty network (available through third-party vendors — see the Mioty Alliance), are the roadmap options for off-site tracking. • Each site requires its own gateways and routers, but a tag entering a new site with a valid PAN ID starts sending data automatically — a "roaming"-like capability.

Question 13

Gateway power, IP rating and packaging?

Accepted Answer

• The gateway uses a 12 V DC supply (included), drawing about 1 A depending on workload. Mesh Routers charge at 5 V / 100 mA and average 8 mA in normal operation. • The gateway (IP51) can be fitted with a waterproof antenna connector as a factory option. External antenna cables cannot be offered in North America due to FCC rules on high-gain antennas.

Question 14

What is the level of support available?

Accepted Answer

• First-level sales, marketing and technical support on CET (9:00–17:00); product and technical escalations answered within ~24 hours from the European HQ. • End customers typically work with a system integrator or platform provider for primary support; Wittra remains responsible for all aspects of its hardware and APIs, supporting SIs and platform providers. • Expanded technical support plans are available based on deployment size.

Question 15

Are products certified for North America?

Accepted Answer

• Yes — most products are FCC certified for operation within North America (USA and Canada).

Resources.

Brochures & catalogues.

Product Catalogue — EU

Product Catalogue — North America

Wittra Intro Brochure

Wittra Brochure

Add-Ons

Current Meter

6LoWPAN + LoRa LPWAN

6LoWPAN + mioty

Wittra Booklet — True Mesh

Certificate — SBcert (2024–2027)

White papers.

Positioning Technology

Hybrid Positioning Network Technology

Revolutionising Asset Tracking

A Systems Integrator's Guide to IoT

Smart IoT Solutions for Sustainability

FAQ.

System Security
Statement.

Patented
technology.